When water reaches your foundation from the outside, through poor grading, a failed membrane, or saturated soil, the fix belongs outside too, not just masked from the inside.
Call +1-866-476-1348
What "specialized" actually means for exterior waterproofing at our company — not a marketing word, a set of specific practices.
Certification covers grading assessment and rubberized membrane application to manufacturer spec, verified on every job.
Local crews understand your region's soil composition and typical frost depth, both of which affect excavation planning significantly.
No surprise charges for unexpected utility lines or rock encountered during excavation — those are flagged and discussed first.
Drainage board over the membrane channels water to the footing drain rather than letting pressure build against the wall.
Each service below is scoped specifically to exterior waterproofing, not a generic waterproofing menu with the name swapped in.
Drainage board over the membrane channels water down to the footing drain instead of pressing against the wall. This is the most thorough exterior fix available and typically carries the longest service life.
Older homes often have drains that have silted in or collapsed over decades — we assess and replace where compromised.
Soil sloping toward the foundation sends every rainfall straight at your basement wall, regardless of how good the membrane below is.
We install well drains tied into the footing drain system with a clear cover to reduce debris.
Cracks and cold joints exposed during excavation get treated directly from the outside before the membrane goes over them.
Here's what happens between your call and a completed exterior fix.
Active pooling against the foundation is flagged for priority scheduling.
You'll get a text confirmation with an arrival window and any documents needed, like utility locate authorization.
A full grading and drainage evaluation identifies whether the fix needs excavation, drain repair, or grading correction alone.
Membrane and footing drain work carries a written warranty against failure at the treated wall section.
Real feedback from Matthews-area customers who called us for exterior waterproofing.
"They found our footing drain had completely collapsed after thirty years — explains why interior fixes never fully worked before."
"Regraded the whole side yard and extended our downspouts as part of the job. Haven't seen water against that wall since."
"Excavation crew was careful with our landscaping and put everything back better than it was before."
"They explained why interior injection alone wasn't going to solve our specific problem before recommending exterior work."
High-intent questions we hear most often about exterior waterproofing in Matthews, NC.
Our exterior waterproofing crews cover Matthews and the surrounding Matthews, NC service area, with regional dispatch keeping response times tight regardless of which part of the footprint you're in.
Because exterior work requires excavation crews, coverage is more regional than interior services — worth confirming by phone either way.
Notice: Arrow Tight Waterproofing is a free referral service designed to assist homeowners and businesses in connecting with independent local contractors. All contractors and service technicians are independent and Arrow Tight Waterproofing does not warrant or guarantee any work performed. It is the responsibility of the customer to verify that the hired contractor furnishes the necessary license and insurance required for the work being performed. All calls are routed to independent local service providers.
